Refund & Return Policy

Your satisfaction is important to us.

1. Return Eligibility

1. You can request a return if:
2. You received a damaged product
3. You received the wrong item
4. The product has a manufacturing defect
5. You must inform us within 48 hours of receiving the product.

2. Return Conditions

1. Item must be unused, unwashed, and in original condition
2. Original packaging and tags must be intact
3. Proof of purchase (invoice/screenshot) is required

3. Non-Returnable Items

1. Discounted or sale items
2. Used or washed products
3. Change of mind after delivery (unless approved)

4. Refund Process

1. After we receive and inspect the returned item:
2. Refund will be processed within 5–7 working days
3. Refund will be sent via Mobile Banking/Bank Transfer
4. Delivery charges are non-refundable (unless it was our mistake).